Virtual mailbox service: Earth Class Mail adds 4 new mobile features

Mandy Kalish

Mandy Kalish

March 15, 2022

Virtual mailbox service: Earth Class Mail adds 4 new mobile features

How can a virtual mailbox service make your life easier?

Virtual mailbox services make your postal mail paperless. Your incoming mail gets sorted and scanned, and you receive an electronic copy. Digitizing your mail allows you to view postal mail anywhere, anytime, and on any device. Plus, no need to worry even if you move your virtual mailbox can continue to receive your mail no matter where you are in the world.

Many companies say they care about their customers, and no doubt they do. How do we prove it at Earth Class Mail? We collect customer feedback and focus on it when we're designing new products, making enhancements, or prioritizing projects. In fact, one of our core values as a company is that we act "to serve our customers."

Whether you're running a business, an ex-pat, a military family, a frequent traveler, or moving to a new city, Earth Class Mail offers an ideal solution for making your postal mail virtual. We are always hard at work to provide the best virtual mailbox services to our customers. Read on to learn more about the new and exciting mobile app features and enhancements we have recently launched!

Four new things you can do from the Earth Class Mail mobile apps:

  1. Edit Sender’s Name (Android and iOS)This capability comes in handy for items with "Unknown Sender" or when the sender's name is incorrect. With this enhancement, customers can now find and sort their mail faster and more efficiently from their mobile device or tablet.

  2. Scanning Preferences (Android and iOS)Customers can now select their scanning preferences faster and enjoy a more consistent user experience across all Earth Class Mail platforms with the latest visual enhancements.

  3. Search Feature (Android and iOS)With the new search and filter options, our customers can now access specific mail items faster. No more scrolling through entire lists in each folder to find what you are looking for. Search mail items by recipient, sender, tags, and scanned mail—all from a mobile phone or tablet.

  4. In-App Gestures (iOS)The updated swipe action menu now presents text labels under each action, and the easy-to-see visual cues make it easier to spot errors. The use of swipe gestures can cut down the number of steps to take actions on your virtual mail such as scanning, shredding, archiving, or moving your paper mail to the trash. In addition, the updated MailRoom interface improves the readability of read versus unread mail items for a more user-friendly experience.

🙌 Note: With all of your mail accessible in the cloud, there are many other things you can do and many ways you can customize your Earth Class Mail experience! To learn more, visit earthclassmail.com.

Are virtual mailbox services safe to use?

Virtual mailboxes provide more security than traditional mailboxes. According to the postal inspection service, mail theft crimes have grown by 600% within the past three years. Most people don't watch their mailboxes 24/7, so mail sits unprotected while out of town or when you're gone for the day. 

Your paper and digital mail are also more secure with a virtual mailbox. At Earth Class Mail, we regularly test our system with cyber security experts attempting to find online vulnerabilities. Our IT team works to address any weak spots we discover. 

Most importantly, Earth Class Mail does not use third parties to process customer mail. Trained employees handle all mail items at one secure, access-controlled facility.


That’s a Wrap!

About Earth Class Mail

At Earth Class Mail, we are always looking for new and better ways to serve our customers and help those with businesses be successful by releasing new innovative products and enhancements. Since our inception in 2004, we’ve processed over 18 million pieces of mail and deposited more than $2.4 billion in checks. 

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Want to discover more about our virtual mailbox services?

Learn more about our flexible plans and pricing.

Always on the go?

Enjoy the freedom of accessing your mail wherever you are, from any device—giving you more time to run your business or do the things you love! Download the Android App or Apple iOS App.

We strive to be the best virtual mailbox service for our customers!

Have feedback for us? Please reach out: customervoice@earthclassmail.com.

🙌 Note: Already a customer? These new features and enhancements will work on your mobile device or tablet—make sure you update to the newest version available in the Apple Store or on Google Play

*For more information about storage fees and detailed pricing, go here.


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The Postcard, our monthly email, keeps you updated on new products, event invites, virtual mailbox tips, and special promotions.

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