We introduced the new Earth Class Mail interface in July 2018 and asked you to provide feedback. Since then, we’ve heard from hundreds of customers and have started to make some of your requested improvements!
We’ve added a Preview Panel – a configurable space where you can sort and manage actions ‘at-a-glance’ while viewing scanned content, request actions, find your item ID or see a full-size image of your envelope without having to leave the Inbox list to view these details.
Some other helpful changes we’ve made based on your feedback:
New and unviewed items are now displayed in bold text so that you can more easily discover them when viewing your Inbox.
You can now filter your Inbox list using new “Viewed” or “Not Viewed” tags for more precise results.
Request scans and shipments with fewer clicks and default selections.
Archived items will no longer show up when filtering by Recipient. We know that was frustrating for you, so we’re happy it’s now resolved.
Log in today to experience these new improvements first hand. Send any feedback or questions to [email protected]; we look forward to hearing from you!
Coming Soon – We’re hard at work on delivering additional feedback from you, like adding the ability to create folders, a new option to be alerted when a check is detected, mobile optimizations and additional usability improvements; stay tuned!
