Earth Class Mail is built on the passion and dedication of our employees. In this series we’re offering a glimpse at the wizards behind the curtain.
Meet Damarcus Clark, Operations Team Member. Damarcus holds all of our scanning records and has scanned literally millions of pages for our customers in the last 8 years.
Tell us a bit about your history here and the responsibilities you manage each day:
Since I started in 2008 I’ve scanned over 2.3 million pages. I come in every morning to open up the facility, and am usually here alone for the first hour or so.
I get some coffee going, create the work orders for the day, and then get to work. Most of my day is spent at my scanning station, just scanning documents for our customer.
I currently hold the record for most scans in a day, at 853.
But, I’ve also done the most in a week, a month, and a year. The average scanning performance is about 82 pages per hour, but I’ve been timed doing nearly 142 per hour. Last year was my biggest year yet, I did around 130,000 scans.
What do you think is the key to your success?
I really enjoy being the first one here in the morning, it gives me time to focus and get going. I’ve always worked like this at any job. I try to assign little challenges for myself so that I can keep moving, for example: I’ll look at the clock and say, “by this time I need to have done this many scans”.
I’m always trying to think a few steps ahead too, and keeping my station and equipment optimized for efficiency helps a lot with that.
Those half second movements really add up over time.
I’ve worked here so long that I know how to organize the workload to make it the most efficient.
What are you most passionate about here at ECM?
I love what I do. Being able to improve on a process and find little areas to optimize efficiency makes it fun. It’s great to be a valued part of a growing business.
Any good lessons you’ve learned that you can share with us?
Trust the process you’ve created and keep working toward your goal. If you’re persistent, eventually you’ll get there.
Don’t just look at a current process and accept it as it is, but instead understand what works about it and how you can improve it. There’s almost always a way.
What keeps you driven and motivated each day?
My girlfriend, Elaina, and I have been together for ten years this month, and we have two young sons together. They are my main motivation in life.
My goal is to provide them with a better life and more opportunity than I had. I’ve had a good life, but as a father I want to be able to offer them even more.
What do you do in your free time?
Elaina and I recently started an organic beauty supply business and we’ve just started selling inventory. We started setting up at bazaars and now we have customers ordering online from all over the country.
We’re still in the beginning stages, just a couple of months actually, but it’s already starting to take off. It’s pretty exciting.
Elaina has a degree in business and I’m on track to complete my degree this year, so we really hope to put or knowledge to use and grow the company together.
That’s great! Where can we buy your products?
Please do check it out! I use the products myself everyday and I wouldn’t if they didn’t work. I’m pretty picky about stuff like that.
Any parting words or advice for our readers?
Working here at Earth Class Mail has been a great opportunity and has surrounded me with people that have pushed me to move my life in a positive direction.
I’ve learned a ton about growing a business, the goal is to always improve.