In this episode of The Lawyerist Podcast, Jess Garza, CEO of Earth Class Mail, sat down with Sam Glover, of The Lawyerist, to discuss how a virtual mailbox or digital mailroom can help attorneys keep postal mail and paper out of the office and enable them to operate a more efficient practice.
Listen to Garza, discuss the benefits of lawyers using a fully digital mailroom with Glover. Earth Class Mail has been scanning and digitizing postal mail for over fifteen years and is the premier digital mail service provider for businesses across all industries. The interview with Jess begins at 9:43 and ends at 15:00 if you want to listen to Earth Class Mail’s spotlight in episode 256 of the Lawyerist Podcast.
In need of a digital mail and paper solution?
If you’d like to learn more about Earth Class Mail and our legal-specific solutions, connect with us here.
Earth Class Mail is excited to be exhibiting at the ABA TechShow February 26 - 29 in Chicago, Illinois.
What happens at the event?
The ABA TechShow is where lawyers, legal professionals, and technology all come together. Over three days attendees will learn about the most useful and practical technologies for legal practices.
Attending the event?
Come by Booth 604 and meet with members of the Earth Class Mail team to learn more about our fully digital mailroom for lawyers. We’ll be talking about our service, answering questions, giving demos, and networking with legal professionals.
We’ll also be giving out Moleskins and Starbucks gift cards, along with other Earth Class Mail branded gifts.
Follow us on social during the conference! @earthclassmail will be live-tweeting under the hashtag #ABATECHSHOW.
Book an in-person meeting!
Schedule a brief in-person meeting with us and you’ll receive an extra entry into our drawing for an Apple Watch Series 4.
To schedule a time to meet with our team directly at the booth, email us at [email protected], or give us a call at 210-802-5211.
To learn more about Earth Class Mail’s fully digital mailroom for lawyers visit our website for the legal profession.
For years, law firms of all sizes followed a similar pattern when it came to running their mailroom. These firms would dedicate time and labor to opening, sorting, and filing incoming mail that could be used for more pressing legal work.
Small firms required legal secretaries or assistants to step away from other tasks to open, sort, and deliver incoming mail. Larger firms often used a dedicated mailroom, which involved substantial labor costs and required plenty of physical space. The traditional system for filing away this correspondence and other documentation was not much better. This process drained resources and dramatically increased the amount of physical space each firm needed to hold years’ worth of thick paper files.
Now technology is transforming the way many practices operate – and law firms of every size are utilizing this technology to streamline their mailroom process. For a variety of reasons, including improvements in digital scanning technology, virtual law firms are replacing the traditional brick and mortar experiences. The concept of a virtual law firm is made available by the use of a virtual mailbox or virtual address, sometimes even referred to as a digital mailroom.. A virtual address is an actual street location that serves as a firm's functioning business address. Firms are able to select the location of their business address from a list of virtual addresses, typically made available from virtual address providers. Mail sent to this address is then automatically forwarded to the virtual address provider’s processing facility.
At Earth Class Mail, all mail sent to our virtual addresses is routed to our secure mail processing facility, where incoming mail is received, scanned and digitized. File storage occurs in the cloud; making files and documents readily accessible for use in support of a case. By using a service like Earth Class Mail we’ve seen many smaller firms avoid overwhelming office expenses and we’ve allowed larger firms to be more agile. In addition to a significant reduction in cost-savings, lawyers can focus more on their practice, creating an experience tailored toward customer service and building relationships.
Recently, Earth Class Mail was named CIO Applications Solution Provider of the Year for 2019. We’re very excited to share the news with customers and prospects on our blog. To read the article, please visit CIO Applications.
***Coverage of this announcement has been covered by CIO Applications.
Happy New Year! As we kick off 2020 we’re also taking the opportunity to reflect on 2019. As a company we have a lot to celebrate given the growth we experienced in new customers, team members, and product enhancements. Most important to us, we continued to transform how our customers receive and interact with their postal mail.
Check out some of our favorite highlights from 2019 below!
By the Numbers
Let’s start by taking a look back at 2019 and the number of mail items we processed for our customers.
In early 2019, we released an entirely new interface that, in addition to a new look and feel, introduced a number of new features. The improvements are a reflection of our mission to transform the way businesses and people receive and interact with their postal mail; making it as simple, fast, and familiar as managing email.
The new interface is the result of customer interviews and feedback, as well as a study of how customers use our service. Based on what we learned, we introduced new automation rules like auto-deposit for checks, a feature customers love because it ensures expedient payment processing and reduces the time they have to wait to access funds. Another exciting development was more advanced artificial intelligence, or machine learning, that identifies and categorizes incoming documents by type. Building on our optical character recognition capabilities, we began extracting key data from certain document types in 2019; you’ll hear more about this in the year ahead as we further develop this offering in 2020. The result of the work we’ve done in 2019 is a more powerful interface that makes it easier to navigate, organize, and take action on mail items.
We also brought FileRoom to our customers in 2019. FileRoom gives our customers the ability to have us receive, scan, and digitize paper, beyond mail. It’s our way of doing for all physical documents what we’ve done for mail over the last 15 years. You can read about it in our blog post.
One of the accomplishments we’re most proud of is the release of our iOS mobile app for customers. The app makes it easier than ever to manage postal mail on the go. Check it out in the Apple app store!
All of these product enhancements wouldn’t have been possible without our product and engineering teams and the nearly one million lines of code written to support these new features and improvements.
Legal Solution Provider of the Year
Lawyers find our services particularly useful because of the paper heavy nature of their practices and the large volume of important legal documents they receive through the postal mail. We’ve long believed that we have a great solution for lawyers looking to go paperless and we’re not alone in that thought. Just before the start of 2020 we were named Legal Tech Solution Provider of the Year by CIO Applications. You can read all about it here.
Improving our Customers’ Experience
We are always looking for ways to improve our services and to increase the value we provide our customers. We know security, reliability, accuracy & speed are important to our customers and we plan to heavily focus on enhancing each one of these in 2020. From an educational perspective, we’re excited to announce we’ll be releasing a series of videos during the year to help customers better understand how to get the most out of our services.
We’re thrilled for the year ahead, and would like to thank you for being an Earth Class Mail customer. As always, we welcome your feedback and ideas. We promise to continue learning and innovating to better meet the needs of our customers and to make it possible to do more than ever with your digital mail.