Earth Class Mail at Xerocon Atlanta 2018

By Eric Romoff on May 30, 2018

We’re excited to announce that the Earth Class Mail team will be attending Xerocon Atlanta next week. This conference brings together Xero partners and customers and will feature speakers, training sessions for accountants and bookkeepers, and opportunities for social gatherings. We’re looking forward to participating in this unique opportunity to celebrate our customers in the area and delve into the changes that are taking place in the the cloud accounting industry.

Earth Class Mail’s native Xero integration  

As a trusted resource in the modern accountant’s playbook, our office mail automation platform offers a native integration with Xero, one of the leading cloud accounting solutions. You can learn more about our native Xero integration on our website or by contacting us at 210-802-5211.

How to find us

If you’d like to connect, please join us for a happy hour at the conclusion of Xerocon Day 1 (Wednesday, June 6th) between 5-7pm for drinks and appetizers. Attendees will have the chance to meet other accounting professionals and learn about upcoming new services.

For event information and to RSVP, see our Eventbrite page. And if you’d like to get in touch before, please reach out at [email protected] or via my direct line at 210-802-2908. 

See you in Atlanta!

6 Ways Property Managers Can Use Tech to Work Smarter

By Eric Romoff on May 2, 2018

Property managers deal with a wide variety of incoming requests at all hours of the day so it can be easy to feel buried under a mountain of emails, voicemail messages from contractors, appointments with prospective tenants, and government snail mail.

Whether you consider technology a friend or foe, today’s nonstop whirl of communications and activity requires modern property managers to innovate. It’s important to not get stuck in the weeds when selecting tools to power your workday, so we’ve compiled recommendations for utilizing technology to make your day-to-day processes and communications easier. 

  1. Physical paper files are the enemy of efficiency. To automate your workflows and centralize important files and information in the cloud to easily access them anytime, you’ll want to digitize existing processes that involve old-school paperwork. In other words, look for opportunities to turn paper documents into editable digital files, by using browser-based editing tools, or gathering data via online forms like Google Forms that feed those responses into a Google Sheet.
  2. If you don’t have one already, your first order of business is to find a proven property management software. This will help you automate appointment and information requests, schedule and notify tenants of property inspections or repairs, and allow prospective clients to view photos or renderings of a unit, all without having to manually respond. Think of a property management software as the first-line virtual assistant that helps you process and prioritize requests. 
  3. When you do have a tenant ready to come on board, digitize the lease signing process either through your property management software or a digital signing application like DocuSign.  You’ll remove the need for a final in-person appointment to sign documents, which can be especially tough for couples or out-of-state tenants. Sometimes, it can take weeks to get everyone to find the time to meet within business hours.  
  4. Install a chatbot on your leasing website that allows prospects to ask questions before requesting a walkthrough of a unit or apartment. Automated chatbots have greatly improved recently and help many companies qualify in or out prospects that would otherwise call in and take up your time.  If a prospect is ready to come in for a viewing, Drift’s chatbots take automation one step further by setting the appointment for you and your prospect.
  5. Use an SMS messaging app (like EZ Texting) for the tenants and prospects that prefer to communicate that way. Your property management software might come with that capability, but if not, you might consider adding it to the mix to automatically remind tenants that rent is due (or late) or notify of an upcoming repair or inspection via text.
  6. Shameless plug: you can eliminate the need to process checks at the bank by digitizing your mail and automating deposits by using Earth Class Mail’s automated check deposit solution. You’ll save countless trips to the bank and have the ability to see what checks you’ve received in the mail from the comfort of your desktop or smartphone.

If you have any other tips, please drop them in the comments section below!

Rise of the CFO-for-Hire

By Eric Romoff on April 18, 2018

Increasingly, companies are outsourcing the role of Chief Financial Officer (CFO), also known as CFOs-for-hire, and interim, or contractual, CFOs. It may seem odd that companies, from large firms down to small- and medium-sized businesses, would contract out an executive position. But understanding the challenges and opportunities this trend presents can help you evaluate potential payoffs for your business. 

Benefits

  • Lower costs. With permanent employees, benefits, opportunities for training and career advancement, and other aspects for retainment should be top-of-mind considerations. Having an outsourced CFO, however, sidesteps some of these factors because the position is either temporary or such logistics are handled by the CFO’s parent company (when there is one). And because you may not boast the payroll to accommodate in-house accounting, small and medium-sized businesses benefit from this exponentially more than their larger counterparts.
  • Minimize off-peak periods. Outsourcing gives greater flexibility to hire a CFO according to a business’s peak season. If a company doesn’t need a full-time CFO during off-peak periods, they’re under no pressure to hire one. Maximize payroll, and profit, by limiting overhead and keeping overall costs low.
  • Flexible commitment. Taking a test drive before finding a full-time financial executive might not be the worst idea. Depending on your particular arrangement with your outsourced CFO, it might be easier to make changes if they’re not living up to expectations. 
  • Trained professionals. By looking outside your own walls, you can rest easier knowing your next CFO comes vetted by a home agency. This puts your financials in the hands of trained pros, leaving you more time to focus on scaling your business.

The perks of contracting an outside CFO can be great, but below are some challenges to prepare for along the way.

Challenges

  • Longer onboarding. Syncing workflows and work styles with that of a CFO-for-hire’s parent entity can take more time than hiring and onboarding an in-house employee. This is especially true when it comes to establishing communication procedures. Both your company and a parent agency or independent CFO will have their own way of working, and acclimating an interim CFO to your set of processes will require an extra dose of patience. 
  • Less control. When working with a CFO for hire, you forgo some leverage that comes with managing a full-time team member. Some motivators for high performance, such as opportunities for long-term career advancement, don’t exist. Often times, the client company won’t exert direct control over the CFO, instead having to coordinate with the home agency to voice concerns.
  • Limited independence. Outsourced CFOs typically don’t make considerable financial decisions on your behalf. While you can still expect to save buckets of time by outsourcing financial leadership, meaty financial decisions will still fall squarely in your lap. Of course, you’d want to be working with someone whose expertise you trust and who is able to push back and provide financial reassurance when needed. 
  • Vulnerability. Increased protection against the mishandling of money is definitely a pro of outsourced CFOs if there’s a quality agency or parent company with skin in the game. But the risk remains that a hired gun may mishandle sensitive financial data. You might get the sweats wondering if an outsourced CFO is engaged in Tom Foolery. 

Conclusion

It’s important to also consider how a nontraditional CFO might fit with your company’s team makeup, structure, and culture. But ultimately, only you will know if an outsourced CFO will positively impact your company’s bottom line. That’s the thing about the for-hire business: testing the waters is a built-in feature. Whether you want to use sporadic financial advice, or put feelers out for a good match that can eventually become in-house, you can shape outsourcing to fit your company’s specific needs.