We want to ensure that your customer experience is the best possible and that you enjoy full functionality and high performance in your Earth Class Mail account. To help us deliver the best experience to you, we recommend that you use a web browser that has been verified by our engineering group to be optimal for using our account website.

If you're not currently using one of the recommended browsers below, please follow these steps to install the one you choose:

  • Click one of the links below to visit the browser’s website and download the installation file to your desktop.
  • Double-click the installer icon on your desktop to begin the installation process. Upon completion, a new browser shortcut icon should appear on your desktop.
  • Be sure to double-click that new shortcut icon in the future each time you want to access your account.

    • For Windows:
    Internet Explorer | Firefox

    For Macintosh:
    Safari 3 | Firefox

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    Introductory instructions can be found if you go to Redirecting Your Mail, or you are welcome to contact our Customer Support team with questions. They can be reached by phone at 1-866-625-MAIL (6245), or 971-250-5000 if you're calling from outside of the United States. We're available Monday through Friday, from 6 a.m. to 6 p.m., Pacific time, and Saturdays from 8 a.m. to 5 p.m. Or you can always email our Customer Support team at support@earthclassmail.com.

     
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    We are registered with the U.S. Postal Service as a Commercial Mail Receiving Agency (CMRA), and our customers are required to complete a USPS Form 1583 to authorize us to receive mail on their behalf. This same form is used by the USPS when you open a P.O. Box.

    You will need to send to Earth Class Mail at least one completed and notarized Postal Consent Form for each Earth Class Mail address in your account.

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    Step 1. First, sign up. For tips on which service to sign up for, see "Should I sign up to use the service for residential or business (organizational) use?" above. You'll be asked for credit card information and your choice of Remote Addresses, among other things.

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